While you may be most familiar with the tellers and customer service representatives at your own financial institution, there are many other employees who work in key areas of a bank. For example:
- Bank Administration/Accounting — handles the bank’s internal operations, sets policies and provides oversight
- Consumer Banking — delivers financial services to individual customers
- Commercial Banking — delivers financial services to businesses, schools, churches and other organizations
- Compliance — provides strategic direction, ensures bank abides by industry laws and regulations
- Human Resources — manages employee placement, salaries, benefits and training
- Operations/Accounting — provides record keeping, bookkeeping and financial analysis
- Technology/Information Systems/Security — ensures availability of information, maintains computer systems and software, and protects data
- Public Relations/Marketing — promotes the bank’s products and services, coordinates advertising, and improves relationships with the community and media
- Trust and Investment Banking — manages money or property for others
Success in Banking
A career in banking is open to everyone, regardless of race, gender, national origin, age or physical capabilities. Banks hire and train people who are interested in learning and working. Aptitude and attitude are essential to your success. If you are an individual seeking growth and challenges and are willing to accept responsibility, banks will be interested in you.
Bank employees are typically very well organized and have strong computer skills. They also have good communication skills, are excellent at dealing with people, and are service-oriented.
Financial institutions hire candidates who are honest and trustworthy. They also look for people who are able to calculate and balance numbers correctly. As the federal government regulates many aspects of the banking industry, their employees are required to adhere to all the rules and regulations that banks must follow.
Banking is a service industry. To succeed, you should enjoy working with people. Bank employees enjoy dealing with people from all walks of life and in all kinds of financial shape.
Applicants interested in going into banking should have at least a high school diploma or a GED for most entry-level positions. A college degree in accounting, finance, business, communications, economics, marketing or computer science will assist the job applicant not only when initially hired, but also when seeking promotions within the banking industry.
Banks offer many job duties and career path options. Most banking firms offer excellent benefits, including medical insurance and disability insurance, sick leave and vacation, and retirement options. Banking firms are highly regulated and supervised financial operations, making them safe, pleasant and rewarding places to work. These careers offer integrity and stability.
There are many opportunities to broaden your knowledge and skills at a bank. Most banks offer on-the-job training and encourage you to further your education through a variety of courses, seminars and training programs. Banks often set up tuition assistance and reimbursement programs for job-related coursework to help employees increase their capabilities for current and future positions. Many large banks have training departments dedicated to helping employees maximize their skills and talents through in-bank educational programs.
Every bank’s success is due in large part to the dedication and skill of its people. Working in any aspect of banking can be very rewarding and fulfilling. It can also provide interesting new challenges every single day.
There will always be a need for banks to hire and train talented, motivated, resourceful and customer-oriented people. Your success will depend on your commitment to the bank, your aptitude for developing knowledge and skills, your positive attitude, and your ability to work well with others and adapt to change.
As e-commerce and online banking technology continue to expand, tech-savvy individuals will always be in demand.
Banking is a profession that offers a huge variety of opportunities as well as the possibility of early responsibility, rapid career progression, and good pay and benefits. For those willing to accept the challenge, the rewards can be great.